Personal Hardware Repairs

Personally Owned Hardware Repair

NOTES: IT Technical Services no longer has technicians on Campus. If you are looking for service for a personally owned machine please find the appropriate service provider for the manufacturer of your computer below.

Please note that manufacturer warranties only cover faults in original hardware (unless you have an accidental damage warranty).

Customer initiated hardware additions and software issues are not covered by manufacturer warranties. A part must be diagnosed as defective and be replaced by an authorized technician in order for it to be covered under a manufacturer warranty. Any services done on a unit outside of warranty will have charges associated with it. Also hardware services done by a non-authorized technician will void your warranty.

To expedite your service you should have the following information available when contacting a service provider:

  • The Make/Model of the equipment in question
  • The Serial number
  • A description of the problem (write down the error code if one appears, or take a video or picture of the issue)

There are two Apple Authorized Service Providers in Saskatoon;

NeuralNet Interactive

#62-2325 Preston Avenue S.
     Saskatoon, SK
     S7J 2G2

ASUS does not have a service provider in Saskatoon. You will have to contact ASUS directly online or call 1-(888)-678-3688.

Dell does not have a service provider in Saskatoon. You will have to contact Dell directly online or call 1-(888)-678-3688.

London Drugs

2323 8th Street East
     Saskatoon, SK
     S7H 0V4

NOTES: Lenovo has a service provider in the city for all THINK branded (corporate model- for example T450, T530, etc.) computers.

For all other Lenovo brand (IDEA branded, consumer models) hardware issues you will have to contact Lenovo directly online or call (800) 565-3344.

Microsoft does not have a service provider in Saskatoon. You will have to contact Microsoft directly online or call (800) 876-8533

WBM Office Systems

104 3718 Kinnear Place
     Saskatoon, SK
     S7P 0A6

Some issues are not covered under the manufacturer hardware warranty. These issues include but are not limited to:

  • Data Recovery (you can find information on data recovery here)
  • Data Backup
  • Data Transfer
  • Operating System Reinstalls
  • Corrupted Files
  • Any End User Damage to the equipment such as drops, spills, excessive tension on adapters

If your computer is out of warranty we still recommend you have your unit looked at by an authorized service provider as they will be able to diagnoze your issue much faster and be much more likely to be able to order parts specific to your machine than a service provider who is not authorized by your manufacturerer.